Industries
Outsourced or co-managed IT for companies too large to improvise and too small for a full IT department.
Below roughly 75 employees, most companies get more coverage from an outsourced team than from one internal generalist, because no single person covers help desk, servers, networks, security and strategy. Above that, a co-managed model often works best: internal staff who know the business, with an outside team for infrastructure, security depth and after-hours coverage.
In a fully outsourced model we own the environment: support, monitoring, security, backups, vendors and planning. In a co-managed model we split responsibilities in writing with your internal person and cover what they can't.
Either way, the deliverable includes documentation, so the business is never dependent on one individual's memory.
Most environments we take over were built by whoever was available at the time — a former employee, a vendor, a relative who was good with computers. Passwords live in a spreadsheet and nothing is written down.
The first 90 days are usually discovery, documentation and closing the risks that would be expensive to discover the hard way.
Common questions
No. Companies in that range are common for us, especially those that have outgrown ad-hoc support but don't need a full-time hire.
Discovery and documentation, backup and security verification, remediation of the highest risks, then a roadmap with costs and sequencing.
We review your network, security posture, cloud tenant and recovery plan, then hand you a plain-language report of what we found and what it means for the business.
