Networking

Does My Business Need Redundant Internet?

How to decide whether a second internet connection is worth the cost, and how LTE, 5G and Starlink compare as backup paths for a business network.

Reviewed 2026-08-01 by the Machina IT engineering team.

The short answer

If your phones, ERP, email, card processing or remote access run over the internet, a single circuit means a single point of failure for the business. The decision comes down to what an hour of downtime costs versus roughly the monthly price of a secondary connection — which for LTE or 5G backup is usually modest.

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Comparing backup options

  • Second wired ISP: highest capacity, but confirm it isn't the same physical path
  • 5G: strong performance where coverage is good, genuine path diversity
  • LTE: dependable baseline, adequate for ERP, email and VoIP
  • Starlink: useful where terrestrial options are limited or remote
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Failover has to be configured and tested

A backup circuit that nobody has failed over to is a monthly bill, not a plan. Firewalls need failover thresholds, VoIP and VPN behavior needs to be verified, and staff should know which applications degrade.

We test failover deliberately during a maintenance window so the first real outage isn't the experiment.

Common questions

Straight answers, no sales theater.

Will calls drop during failover?

Active calls often drop; new calls route over the backup within seconds. Some SIP configurations handle it more gracefully than others.

Do we need equal bandwidth on the backup?

Rarely. Size it for the work that must continue, not for business as usual.

Schedule an IT assessment.

We review your network, security posture, cloud tenant and recovery plan, then hand you a plain-language report of what we found and what it means for the business.